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Infraco General Terms & Conditions

These Terms and Conditions (“Terms”) apply to (the “Website”).

Please read these Terms carefully as they contain important information regarding your legal rights, remedies and obligations with respect to your use of the Website, including but not limited to various limitations, exclusions, and indemnities.


By accessing or using the Website, and the content and services available via the Website, you signify that you have read, understand and agree to be bound by these Terms in all respects with respect to the Website.  If you are not willing to be bound by each and every term or condition, or if any representation made herein by you is not true, you may not use, and must cease using, the Website.

As used in these Terms and the Website, Infraco, us, and we refer to Infraco and/or one or more of its divisions or entities. For further details, please see



For clarity and comprehension, we have defined certain words used in the Terms and on the Website. Additional definitions are included elsewhere in the Terms.

"Content" means all materials and content, including designs, editorial, text, graphics, audio-visual materials, multimedia elements, photographs, videos, music, sound recordings, reports, documents, software, information, formulae, patterns, data and any other work.

Member Firm” means a local partnership, firm or other entity that is a member of the Infraco network and/or entities, each of which is a separate legal entity, as well as any affiliate or subsidiary of any Member Firm.

Partner” and “Principal” mean an individual who is a Partner, Principal, member, shareholder or equivalent of a Member Firm, in accordance with terminology commonly used in professional services organisations.  Likewise “office” refers to any office of one or more users in the relevant jurisdiction.

Infraco”, “we” or “us” refer to Infraco and/or one or more of its divisions or entities. “Infraco”, “we” or “us”, as used in individual articles and thought leadership pieces available on the Website may, depending on context, refer to the Infraco as a collective.

“Infraco Parties” refers collectively and inclusively to Infraco and/or one or more of its divisions or entities, including their respective officers, directors, partners, principals or equivalent; personnel; affiliates; business associates; licensors; and contractors and subcontractors.

Registered User” means a User who has registered and created an Account with Infraco to access enhanced features of a Website.

User” means all users of a Website.

you" means you as an individual user of a Website.

About the Website

The Website provides information about Infraco, including thought leadership and the services and products we provide.  References to “the Website,” “the Website”, and “” include all software, content and features provided within the relevant Website(s).


The Website may offer a range of interactive features, such as access to premium and personalised content, user profiles, reading lists, commenting and other publicly accessible collaborative features. We may add other features from time to time.  Certain features may be made available only to Registered Users. For more information about registration, please see the Registration section of these Terms.


Informational purposes only

The Website and content available within them is for informational purposes only. Neither the Website nor the content available within them constitutes professional advice, and neither should be relied upon by you or any third party, including for example to operate or promote your business, secure financing or capital in any form, obtain any regulatory or governmental approvals, or otherwise to procure services or other benefits from any entity.  Before making any decision or taking any action, you should consult with professional advisers.


Changes to and availability of the Website

The Website are made available on an “as is” basis with no representation or warranty with respect to their functionality or availability and with no guarantee that they are complete, accurate, or timely nor any guarantee regarding any results you or others may obtain from their use. Access to all or parts of any of the Website may be suspended at any time without notice.

Submissions, including Comments and Feedback

The Website may contain functionality that permits you to comment on articles; share materials; provide ideas, proposals, suggestions (“Feedback”); or otherwise make available certain materials through or in connection with your use of the Website (collectively, “Submissions”).

If you choose to make publicly available any of your personally identifiable or other information through the Website (for example through posting a comment or other form of Submission), you do so at your own risk. You will also comply with all relevant requirements set out in these Terms when making a submission.

You acknowledge and agree that your Submissions are not confidential; that your provision of Submissions is gratuitous, unsolicited and without restriction; and that the provision of any Submission does not place Infraco under any fiduciary or other obligation.

We may (but have no obligation to) monitor, evaluate, alter or remove Submissions before or after they appear on the site; however, we have no control over and are not responsible for any use or misuse (including any distribution) by any third party of Submissions.


We may monitor use of the Website from time to time but have no obligation to do so.  If and when we do monitor your use of one or more of the Website, we will do so in accordance with applicable law.

Your responsibilities

Acceptable conduct

You will use the Website only for lawful purposes.  If at any time you become aware of any violation, by any person or entity, of any part of these Terms, you will immediately notify us via this contact form and provide us with assistance, as requested, to stop or remedy such violation.


Prohibited conduct

In using the Website, you must not do any of the following:

Post, transmit or otherwise make available through the Website any materials that are or may be: (a) threatening, harassing, degrading, hateful or intimidating, or otherwise fail to respect the rights and dignity of others; (b) defamatory, libellous, fraudulent or otherwise tortious; (c) obscene, indecent, pornographic or otherwise objectionable; or (d) potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment, such as a virus, worm, Trojan horse, Easter Egg, time bomb, spyware or other computer code, file or program (each, a “Virus”).

Post, transmit, or otherwise make available through the Website any material protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right, without the express prior written consent of the applicable owner.


Use the Website for any commercial purpose

Use the Website for any purpose that is fraudulent or otherwise tortious or unlawful.

Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available, including by hacking or defacing any portion of any of the Website; or violate any requirement, procedure or policy of such servers or networks.

Restrict or inhibit any other person from using the Website.

Create or share content without first obtaining any necessary permissions from third parties or otherwise use the Website to post or transmit any information that you do not have the right to provide; that would violate any applicable law or regulation; or that would violate, infringe or misappropriate any third party right or interest.

Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit any portion of (or any use of) the Website except as expressly authorised herein, without Infraco’s express prior written consent.

Reverse engineer, decompile or disassemble any portion of any of the Website, except where such restriction is expressly prohibited by applicable law.

Remove or alter any copyright, trademark or other proprietary rights notice on the Website or content you access via the Website.

Frame or mirror any portion of the Website, or otherwise incorporate any portion of the Website into any product or service, without

Infraco’s express prior written consent.

Systematically download and store Website’ content.

Use any robot, spider, Website search/retrieval application or other manual or automatic device to (a) retrieve, index, “scrape,” “data mine” or otherwise gather content from the Website, (b) reproduce or circumvent the navigational structure or presentation of the Website, or (c) Harvest or collect information about users of the Website without Infraco’s express prior written consent.


If you do not comply with these Terms (or if we have reasonable grounds to suspect or are investigating suspected non-compliance), we may suspend your access to the Website or take any other steps we consider appropriate.


Requirements to Use the Website

If you are an individual, you represent and warrant that you have reached the age of majority in the jurisdiction in which you reside, and that you are in any event at least 18 years old.

If you are using the Website on behalf of a corporation or other organisation, you represent and warrant that you have the ability to agree to these Terms on behalf of such organisation and all references to "you" throughout these Terms will include such organisation, jointly and severally with you personally.

You represent and warrant that (i) you are not located in a country that is subject to a Government embargo, or that has been designated by the Government as a “terrorist supporting” country; and (ii) you are not listed on any Government list of prohibited or restricted parties. If any applicable law, rule or regulation prohibits you to access the Website, you may not access them.  If you nevertheless access or use the Website, you will still be bound to these Terms and shall have all the obligations, responsibilities and liabilities as if you were eligible to do so.




Certain features of the Website may be made available only to Registered Users. Current examples include access to premium content, reading lists, and any on-site commenting or collaboration activities. Additional features may be made available to Registered Users over time.

How to register

To register, you will need to provide certain information about yourself and create a username and password. This combination of information (“Account”) will be your Account as a Registered User.

Registrations may be accepted, rejected or cancelled by us at any time and for any reason.  If your registration is cancelled, you will continue to have access to the Website; however, you will no longer have access to features available only to Registered Users.


Responsibilities of Registered Users

If you choose to register with us and become a Registered User, you agree you are solely responsible for your Account and any and all activities that occur under your Account, including all activities of any persons who gain access to your Account with or without your permission. In becoming a Registered User, you also agree to:

  • provide true, current, accurate and complete information about yourself as requested by us from time to time and notify us promptly of any changes to your information so that your Account information is current, complete and accurate;

  • maintain the confidentiality and security of your Account, including your username and password;

  • notify us immediately of any unauthorised use of your Account, Account password, or service provided through your Account, as well as any breach of security with respect to your Account, Account password, or service provided through it; and assist us, if and as we request, to stop or remedy any breach of security related to your Account.

Privacy of Registered Users

Our Privacy statement explains how we protect and use your information; the Website visitors section of the Privacy statement explains additional information we collect and additional uses of information about Registered Users.




We may, in our sole discretion, suspend, restrict or terminate your use of the Website (including your Account, if you are a Registered User), effective at any time, without notice to you, for any reason, including because the operation or efficiency of the


Website or our or any third party's equipment or network is impaired by your use of the Website; we have received a third party complaint which relates to your use or misuse of the Website; or you have been or are in breach of any term or condition of these Terms. We will have no responsibility to notify any third party, including any third party providers of services, merchandise or information, of any suspension, restriction or termination of your access to the Website.

Intellectual property


Our Content

Except where expressly stated otherwise, all right, title, and interest in and to the Website and all Content, source code, processes, designs, technologies, URLs, domain names, marks, and logos forming any part of the Website (collectively, "Our Content") are (a) fully vested in us, our licensors, or our suppliers and (b) protected by applicable copyrights, trademarks, patents, trade secrets, or other proprietary rights and laws.

You agree that access and use of Our Content is subject to these Terms, including the disclaimers and limitations of liability herein. Nothing in your use of the Website or these Terms grants you any right, title or interest in or to Our Content except the limited right to use the Website as set out in these Terms.

Unless otherwise expressly authorised by us in writing, you agree not to:

  • copy, modify, deep link, rent, lease, loan, sell, assign, sublicense, grant a security interest in or otherwise transfer any right or interest in Our Content;

  • remove any proprietary notices or labels on or in Our Content;

  • or allow any other person or entity to engage in any of the foregoing.


Your Content

You represent and warrant that you have all rights necessary to grant the licenses referred to in these Terms. You further represent and warrant that your Submissions are (a) complete and accurate and (b) are not fraudulent, tortious, or otherwise in violation of any applicable law or any right of any third party. You irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding each Submission that you may have under any applicable law under any legal theory.



We do not claim ownership of your Submissions; however, you agree that by posting, uploading, inputting, providing, submitting, entering, or otherwise transmitting your Submissions to us or any third party using the Website:


  • You have thereby granted us a royalty-free, non-exclusive, worldwide, fully paid-up, perpetual, irrevocable, transferable and fully sublicensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform, and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use, analyse, exploit and practice any comment or submission, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials);

  • You confirm, represent and warrant to us that you have all rights, titles and interests, as well as the power and authority necessary, to grant the license to your Submissions set out above;

  • You acknowledge and agree that the technical processing and transmission of the Website, including your Submissions, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices, and that your Submissions may be subject to "caching" or other technical processing or transmission policies and procedures by us or at intermediate locations on the Internet.



If you deactivate the Account to which your Submissions are connected, you acknowledge and agree that we may retain a copy or copies of same for archival or compliance purposes or to otherwise provide the Website to you or others, subject always to your license to us, set out above, and to our Privacy policy.


Compliance and Complaints

We do not have any obligation to censor or review any of your Submissions, to censor or review any Third-Party Content, or to monitor use of the Website. However, you agree that we may, without notice or liability, disclose to third parties any of your information or your Submissions; monitor use of the Website; and monitor, review, and retain your Submissions if we believe in good faith that such activity is reasonably necessary to provide the Website to customers, monitor adherence to or enforce these Terms, comply with any laws or regulations, respond to any allegation of illegal conduct or claimed violation of third party rights, or protect us or others.

If we receive a complaint relating to your use of the Website, you acknowledge and agree that we may, in our sole and absolute discretion and without notice or liability, investigate the complaint, restrict, suspend or terminate any service involved, and/or remove your Submissions from our servers.


Third-Party Content

The Website may contain links to Website and other materials made available by third parties (collectively, "Third Party Content"). If you use such functionality, you are directing us to access, route and transmit to you the applicable Third Party Content.

Third Party Content may be protected by applicable copyrights, trademarks, patents, trade secrets or other proprietary rights and laws. Nothing in your use of the Website or these Terms grants you any right, title or interest in or to this Third Party Content except for the limited right to use the Website as set out in these Terms.

We neither control nor endorse, nor are responsible for, any Third Party Content and we make no representations or warranties with respect to them. The availability of any Third Party Content through the Website does not imply the endorsement of, or affiliation with, any provider of such Website or materials. Your use of any Third Party Content is at your own risk and is subject to any terms, conditions and policies applicable to them (such as terms of service or privacy policies of the providers of the Third Party Content).

Trade, Copyright and Service Marks

The content of all pages of this website may be subject to copyright and Infraco asserts its right to be identified as the author of all such material.

You may not use the “Infraco” trade names, trademarks, service marks, logos or designs, or any other mark held by Infraco, in connection with any product or service that is not of Infraco its division or entities nor in any manner that is likely to cause confusion.  

Nothing contained on the Website should be construed as granting any right to use any trade names, trademarks, service marks, logos or designs without the express prior written consent of the owner.

You may access and download a single copy of any copyright material with the permission of Infraco, which is expressly given upon the strict understanding that any downloading and subsequent printing will be personally by you and for your own personal, non-commercial use, and that you may not republish, retransmit, reproduce or make any other use of the materials on this website.


Any other use of the material is not permitted (expressly or implied) and may violate copyright laws within the legal jurisdiction of England and Wales and/or your own legal jurisdiction and Infraco reserves the right to take whatever action and in whatever jurisdiction to protect and assert its rights under copyright.

You must not modify any materials from this website in any way, either in whole or in part nor may the contents of this website be used in whole or in part in any other website.


Liability and Warranties


Infraco makes no representations or warranties about the Website, which is provided “as is”.  To the maximum extent permitted by law, we exclude all implied warranties regarding the site, including without limitation, the warranties of merchantability, fitness for purpose, title, and non-infringement.

Limitation of Liability

The Website are provided for information purposes only and, to the maximum extent permitted by applicable law, Infraco and the Infraco Parties exclude all liability for any loss or damage of whatever kind and however arising in connection with your use of, or inability to use, the Website and any materials you obtain via the Website.

You acknowledge and accept that use of the Website is subject to the risks inherent in any connection and transmission on the internet, in particular in relation to security risks and vulnerabilities, technical performance and risk of interruption. Accordingly, neither Infraco nor any Infraco Parties are liable to you in any circumstances for any losses or damages caused by disruption or failure of internet networks or for any interruptions to or restrictions on the accessibility of the Website arising for any reason, including, but not limited to, by reason of a virus, security related vulnerability, or technical or operational failure of any nature.


To the maximum extent permitted by applicable law, the Infraco parties disclaim all liability and shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation damages for lost profits or revenues, goodwill, work stoppage, security breaches, viruses, computer failure or malfunction, use, data or other intangible losses or commercial damages, even if any of such parties are advised of the possibility of such losses, arising under or in connection with these terms, the site, the use of or inability to use the same, or any other subject matter hereof.


The maximum extent permitted by applicable law, the Infraco parties shall not be responsible or liable to you or any other person for any errors or omissions in the website; any information made available through them; any decision made or action taken in reliance on the website or the information made available through them; or for any loss or damages - including consequential, special or similar damages - that arise out of or in connection with your use of the website or any information or materials obtained by you via or in connection with the website.



To the maximum extent permitted by applicable law, you agree to defend (at the indemnified party’s option), indemnify, and hold the Infraco Parties and their insurers harmless from and against any action, proceedings claims, causes of action, demand, debts, fines, losses, damages, charges and costs, including reasonable legal costs and/or any amount paid to settle any action or to satisfy a judgement and expenses of any kind and character whatsoever incurred by us relating to or arising from any content or information posted or transmitted by you using the Website or otherwise arising out of your use of the Website or use of the Website by any third party who is given or gains access to the Website due to your action or inaction. Your indemnification obligation to the Infraco Parties includes but is not limited to any instance where one or more of your submissions (a) infringes any Third Party Content or other third-party intellectual property rights, or (b) is inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful.

The Infraco Parties have the right at any time to forego the indemnification and assume the defence of any claim. Notwithstanding the foregoing, it is not the intent of the Infraco Parties to affect the rights of the Infraco Parties or their insurers to assume the defence or settlement of any claim against any Infraco Party for which insurance coverage is sought under any applicable insurance policy. Any settlement of a claim defended by the user should normally be subject to Infraco's consent and procure the full release of Infraco Parties from liability.


Disclaimers and Assumptions of Risk

The Website and all information provided to you via the Website is provided “as is” and “as available.” To the maximum extent permitted by applicable law, the Infraco Parties disclaim all express, implied, and statutory warranties with respect to the same, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, non-interference, error-free service, and uninterrupted service.  Infraco neither represents nor warrants that the Website, services and content provided through the Website, or software or information downloaded from the Website will be accurate, current, uninterrupted, error-free, omission-free, or free from viruses or other harmful components.

By making available the website, Infraco is not making an offer of any financial, tax, accounting, legal or other professional services or goods, and none of the information presented on the website should be construed as legal, tax, accounting or any other professional advice or service. 

Some jurisdictions prohibit the disclaimer of certain warranties or conditions or the limitation of certain types of liability. In such circumstances, to the extent that such prohibitions prohibit any exclusions and limitations in these Terms, such exclusions and limitations will not apply to you strictly to the extent necessary to make these Terms consistent with such prohibitions.


Recruitment Agencies/ Head Hunters

The following applies to all recruitment agencies and head hunters that send CVs or profiles of candidates, whether directly or indirectly, to any individual working for or on behalf of Infraco, or to any of its sites or offices, whether via post, email, LinkedIn and any other method of communication.

Infraco only accepts CVs and profiles of candidates from its preferred list of suppliers and only where Infraco has instructed the services from you in writing. In all other circumstances, any candidate information submitted to Infraco will not have been deemed to have been introduced by you to Infraco. You will not be able to claim that you were the original introducer should a candidate be employed by Infraco at a future date and therefore no fee in respect of the candidate will be payable by Infraco.

Any recruitment agencies that deal with Infraco shall comply fully with The Recruitment & Employment Confederation “Good Recruitment Charter”:



Privacy Statement

Your privacy and the security of your personal information are important to us. This Privacy Statement explains how we collect, use, and protect your personal data when you use our website.


Information We Collect

We may collect various types of information, including:

  • Personal Information: Information that can identify you, such as your name, email address, and contact details.

  • Non-Personal Information: Information that does not directly identify you, such as browser information, device information, and usage data.

How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our website and services.

  • To communicate with you, respond to your inquiries, and send updates.

  • To personalize your experience on our website.

  • To analyze website usage and improve our content and services.

  • To comply with legal obligations and protect our rights.



Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about your use of our website. You can manage your cookie preferences through your browser settings.

Data Sharing and Disclosure

We may share your information with third parties for specific purposes, such as service providers, business partners, or when required by law. We will not sell your personal information to third parties.


Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of online transmission or storage is entirely secure.


Your Right

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can exercise these rights by contacting us using the information provided below.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or the way we handle your personal information, please contact us at


Additional Information

For more detailed information about how we collect and process your personal data, please refer to our full Privacy Policy, which can be accessed on our website. You acknowledge that you have read and agreed to this Privacy Statement.  You further acknowledge that, to the extent required under applicable law, by using each such Website you consent to the collection, use, and disclosure by us of your personal information (whether previously collected or to be collected) for the purposes identified therein.

Other legal provisions



The Privacy statement and Terms are current as of the date on the top of this page. We reserve the right to amend these at any time without notice to you, but we will use reasonable efforts to publish each amendment before such amendment becomes effective. The latest, fully-amended version of these Terms and Privacy statement will be published on the Website. You are responsible for regularly reviewing the Website to obtain timely notice of such amendments. If any amendment is unacceptable to you, you may terminate the agreement between you and us regarding the use of the Website as set out in these statements. If you continue to use the Website after the effective date of any amendment, you will be conclusively deemed to have accepted such amended version of these Terms.

Our Remedies


Without limiting any of our rights, we may suspend, restrict or terminate your use of the Website without notice if, in our sole and absolute discretion, we determine or believe that you have violated any of the Terms, including but not limited to any of your responsibilities as set out above.



Your use of the Website, and the content and features accessed through them, constitutes your agreement to these Terms; such agreement will be deemed for all legal purposes to be in writing and legally enforceable as a signed written agreement.



In these Terms, (i) the captions and headings are for convenience only and do not constitute substantive matter and are not to be construed as interpreting the contents of these Terms, (ii) the word "including", the word "includes" and the phrase "such as", when following a general statement or term (whether or not non-limiting language such as "without limitation" or "but not limited to" or other words of similar import are used with reference thereto), is not to be construed as limiting, and the word "or" between two or more listed matters does not imply an exclusive relationship between the matters being connected, and (iii) all references to Website addresses or URLs will also include any successor or replacement Website containing substantially similar information as the referenced Website(s).


No implied waiver

If you do not comply with these Terms, and we do not take action immediately, this does not mean we or any of the Infraco Parties are giving up any rights that we/they may have (such as taking action in the future).

Limitation Period

Any claims must be brought no later than two years after the date the claimant should have been aware of the potential claim and, in any event, no later than four years after any alleged breach.





Any notice, consent, waiver, approval, authorisation or other communication to be delivered in connection with these Terms:


  • by us to you will be deemed to have been effectively and validly given if delivered or sent to any of the contact particulars then listed in your Account;

  • by you to us will be deemed to have been effectively and validly given only if in writing and delivered or submitted via



No party may transfer or deal with their rights or obligations under these Terms without prior written consent, but we may novate the agreement. This novation will take effect on written notice from us so that (i) the transferee will be substituted for us with effect from the date specified in the notice and we will no longer have any rights and obligations under the agreement and (ii) the combined aggregated liability of us and the transferee will not exceed the limit of our liability before the novation took place.




You agree that no joint venture, partnership, fiduciary, employment or agency relationship exists between us and you as a result of these Terms or use of the Website.


Force Majeure


Infraco will not be held responsible, liable to any other party or deemed to be in breach of any contractual agreement for a failure to fulfil its obligations under these Terms or for delay in doing so if such failure or delay is due to circumstances beyond its reasonable control, such as acts of nature, acts of government, war, riots, strikes and accidents in transportation, but excluding a lack of financing, cash or credit.


Entire Agreement

These Terms, as amended from time to time, including any and all documents, Website, rules, Terms and policies referenced herein, including but not limited to the Privacy statement and Cookies info, constitutes the entire agreement between us and you with respect to your use of the Website.



If a particular term is found to be unenforceable, this will not affect any other terms.

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